What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover and PayPa (we are PayPal Verified)l for your choice of payment options.

Check or Money Order - Payment can be made by Personal Check or Money Order in US funds only. Please allow an additional 10 days for personal checks to process, for our protection orders will NOT be shipped until check clears. Sorry, we do not handle COD orders.

What if items are out of stock?

We will notify you of an out-of-stock item and will try and provide an estimate of part availability, upon that notification we will honor which ever coarse of action you choose, either wait for item available or issue a refund through your choice of paymentl.

International Ordering (other than Canada)

At this time we do NOT accept international orders except for the country of Canada. We hope to expand to other countries in the future so please check back for changes to this policy.

Canadian Orders

All Canadian orders are shipped via Fedex International Priority. Delivery times are often 6 to 8 business days. We have found that the tracking, insurance, brokerage at borders and speed of delivery are very important features. Fedex excels in these areas.
We collect all GST/PST and import duties upfront from you and pay them on your behalf. In the checkout process you will be quoted a to-your-door price and you will not be responsible for any additional charges upon delivery. You will be billed 7% GST, $5 processing fee, and 8.5% duty for Canadian Customs. OUR PRICES ARE LISTED IN U.S. DOLLARS. All returns should be shipped via pre-paid Postal System and insured to the address provided upon receipt of a RAN (See RETURNS below). NOTE: all returns require a RAN (Return Authorization Number) before being received as a return.

What about pricing and web site errors?

Statistically, a certain number of typos and pricing errors in our web site are inevitable. We make every attempt to keep all images on our web site current and correct. We apologize to you the customer for any inconvenience this may cause. Please let us know if you find an error. Please note than an order acknowledgement received via e-mail is not an acceptance and does not create a contract with either yourself or The Bike Peddler Store; we reserve the right to inspect all orders for accuracy prior to fulfillment. The Bike Peddler Store reserves the right to cancel or negotiate an amiable price with you if a pricing error has been made.